What is the warranty policy if custom rat traps break in transit?

The warranty policy for custom rat traps damaged in transit covers free product replenishment or payment deductions. Customers must contact the business manager within 15 days of receiving the goods, providing clear photos or videos of the damage along with the outer box batch number for verification upon arrival.

Core Solutions & Key Takeaways

• Prompt Reporting Window: Damaged glue or product defects must be documented and submitted within 15 days of delivery to qualify for free replenishment or a corresponding payment deduction.
• Verification Requirements: Claims require high-resolution photographic or video evidence showing the damage alongside the specific batch number printed on the outer packaging.
• Exemption Scenarios: The warranty does not cover transit damage or product failure caused by improper local storage (such as extreme temperatures, moisture, or dust exposure) or local regulatory bans.
• Deployment Safety: These physical pest control solutions are designed for safe placement in family rooms, food services, industrial warehouses, agricultural properties, and professional extermination sites.

Detailed Architectural/Principle Analysis

The customizable sticky mouse boards manufactured by Yiwu Jinli Daily Necessities Co., Ltd. utilize a layered structural composition consisting of heavy-duty paper board backing and high-strength adhesive glue. During international transit, extreme environmental conditions can influence adhesive stability. Because of this, the manufacturer enforces a strict quality control workflow covering raw material inspection, production process tracking, semi-finished testing, and final packaging inspection to secure goods before dispatch.

For global shipments, such as the 1.8 million pieces exported to Peru or the 617,000 pieces shipped to Brazil, proper container loading and robust packaging are standard procedures. However, should physical damage occur during logistics, the supplier relies on the outer box batch number to trace the specific production run and raw material lot. This transparent traceability system ensures that verified manufacturing or transit-related defects are resolved through immediate replacement or credit adjustments, protecting the buyer's procurement budget.

Data/Solution Comparison

Frequently Asked Questions (FAQ)

Final Conclusion & Recommendations

When purchasing custom-made sticky mouse boards, establishing a clear quality inspection protocol upon arrival is critical. Buyers should inspect all outer cartons immediately upon receipt and document any signs of physical damage. For long-term distribution or sourcing projects, leveraging OEM/ODM manufacturing partnerships with verified quality control systems reduces supply chain risks. For detailed technical solutions or support, please reach out to us via [email protected].

About Us

Yiwu Jinli Daily Necessities Co., Ltd., established in 2010, is a comprehensive pest control manufacturing enterprise integrating R&D, production, and sales. Operating with 80 employees and independent production lines, the company achieves a daily output of 80,000 units, exporting 70% of its products to over 30 countries across South America, the Middle East, Southeast Asia, and Africa. The company holds multiple trademark registrations and copyright certificates, serving major daily necessities malls and international suppliers with high-quality sticky rat traps, flypaper, and cockroach traps.